Meta / Facebook Platform Compliance

    User Data Deletion Instructions

    Last updated: November 14, 2026

    In accordance with Meta / Facebook Platform terms and UK GDPR regulations, users have the right to request the deletion of any personal data collected through Leadcooler integrations (including Facebook Login, Instagram connections, social media planners, and lead integrations).

    Option 1: Remove Leadcooler App via Facebook Settings

    If you logged into or connected your Facebook account with Leadcooler, you can remove the application and revoke all data permissions at any time directly through Facebook:

    1. Log into your Facebook account and go to Settings & Privacy > Settings.
    2. In the left-hand menu, navigate to Apps and Websites.
    3. Locate Leadcooler in your active apps list.
    4. Click the Remove button.
    5. Check the box to delete all posts, videos, or events Leadcooler may have published on your behalf, then confirm by clicking Remove.

    Option 2: Direct Data Deletion Request (Email / Support)

    To permanently erase all contact records, leads, campaign data, or account credentials associated with your profile from Leadcooler's servers:

    1. Send an email to hello@leadcooler.co.uk with the subject line: "User Data Deletion Request".
    2. Include your full name, registered email address, and (if applicable) your Facebook Profile ID or Page name.
    3. Our data protection team will confirm your identity and permanently erase your personal data from all active databases within 48 hours (and no later than 30 days under UK GDPR).
    4. You will receive a confirmation email with a confirmation reference once the deletion has been executed.

    What Data is Deleted?

    Upon receiving a deletion request, we permanently remove:

    • Account identification and Facebook User / Page IDs
    • Access tokens and API credentials
    • Contact details (name, email, phone number)
    • Scheduled marketing posts, drafts, and campaign metadata
    • Any analytics or tracking metrics tied specifically to your ID

    Questions?

    For any questions regarding our compliance with data protection laws, please visit our Privacy Policy or contact us via WhatsApp at +44 7466 179 310.